A few days later, one could not reach me over my landline any more, although I had to pay for further two months. I didn't mind, since I did hardly used it anyway and did not complain. However, when the landline service finally and officially run out, the email account was blocked immediately too.
On the same day, I went to their webpage, and filled the appropriate form to complain. I got an acknowledgement of receipt and since then absolutely nada.
By the way, it took Swisscom more than three weeks to swap my mobile service to 3G.
To look a bit on the bright side of my Swisscom experience, this is the landline hardware I got rid of:
2 comments:
Lots of people are changing for sure. Our costs are higher here so we keep our land line for relatives. I use my mobile for everyone else though.... I'd gladly take the 3G though!
Our inglorious Telecom NZ had a very embarassing time last week when their 3G network crashed, affecting 2/3rds of the country. Those in the south were with service for 2 to 3 days.
A couple of weeks back contractors working a few streets away cut through the landline supplying my place and several hundred other homes. Yes - contractors employed by Telecom!!!
(No, I don't use this company for long distant calls or my broadband)
Post a Comment